🎧Use Case
Triage and route support requests automatically
Identify urgency and request type before the call. Route to the right agent or the right support tier.
🎧
Customer Support
Why 22Calendar for customer support?
🏷️
Automatic triage
Critical bug? Billing question? Feature request? AI categorizes and prioritizes.
🔀
Smart routing
Tier 1, 2, or 3? Technical or commercial? Every request reaches the right place.
👤
Customer context
Plan, tenure, ticket history. Your agents have all the context before picking up.
Key Features
Everything you need to qualify and convert.
Automatic request categorization
Prioritization by urgency and impact
Routing by agent expertise
Zendesk, Intercom, etc. integration
Automatic escalation when needed
Satisfaction and resolution analytics
“Our resolution time dropped by 35%. Tickets reach the right agent on the first try.”
Pierre M.
Head of Support
New: AI Qualification for your meetings
Ready to stop wasting time on unqualified calls?
Create your first flow in 5 minutes. Free up to 50 bookings/month, no credit card required.
5 min setup · No credit card · Cancel anytime